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Administrative Excellence for Secretaries and Administrators

An Interactive 10-Day Training Course

Administrative Excellence for Secretaries and Administrators

Competence Development Tools

NASBA
Classroom Schedule
Date Venue Fees
20 Apr - 01 May 2026 Dubai $ 11,900
24 Aug - 04 Sep 2026 London $ 11,900
16 - 27 Nov 2026 Dubai $ 11,900
Online Schedule
Date Venue Fees
20 Apr - 01 May 2026 Online $ 7,900
16 - 27 Nov 2026 Online $ 7,900

Full outline shall be posted soon.

For more Enquires, please call +971 44 250 700 or email us at: info@glomacs.sa

Course Outline

Module I: Developing Core Skills for Administrators & Secretaries

Day 1

Improve Your Effectiveness at Work: Better Reading and Note-Making 

  • Your Brain Skills
  • How to be a 'Successful' Reader
  • How Mastering Note-making Skills Can Help Your Career
  • Mind-mapping as a Note-making, Planning, Thinking and Memory Tool
  • Mind-mapping Software
Day 2

Memory Magic: How to Remember Things?

  • Your Memory Potential (How good is your memory?)
  • Memory Systems Explained (The Power of Stories and Imagination)
  • Remembering Names
  • Memory at Work
  • Remember What You Read (Strategies for Fast, Effective Reading)
Day 3

Better Working with Other People 

  • Barriers to Effective Communications
  • Strategies for Improving Communications with “Difficult” People
  • The Powerful Influence of ‘Body Language’: Speaking without Words
  • Giving and Receiving Feedback: The Risks and the Benefits
  • Getting Your Point Across: Know What to Say and When to Say It
Day 4

Results-oriented Time Management Strategies 

  • Identifying and Dealing with Time-wasters
  • Handling Interruptions (How to protect your productive time?)
  • Planning (What you have to do?)
  • Prioritisation (What you must do first?)
  • Save Time When Planning a Presentation
Day 5

Using Core Skills at Work 

  • Making a Presentation
  • Thinking and Working in Teams
  • How We Learn – and What We Need To Do to Avoid Forgetting
  • Tips for Handling Information Overload at Work

Module II: Professional Skills for Administrators & Secretaries

Day 6

Competencies and Time Management

  • Assessing prior Skills and Knowledge
  • Competencies Required for Excellence as an Office Professional
  • Perceptions, Attitudes and Beliefs – How they affect Performance
  • Learning Styles / Thinking Styles – Your Strengths and Weaknesses
  • Time Management Skills
Day 7

Organising and Planning

  • Goal Setting including Setting SMART Objectives
  • Planning
  • Mind Mapping
  • Problem Solving and Decision Making
  • Managing Meetings
Day 8

Communication Skills

  • Understanding Assertive Communication
  • Dealing with Conflict and Aggression
  • Listening Skills
  • Questioning Skills
  • Body Language and Its Importance in Building Effective Relationships
Day 9

Team Working

  • Conflict Management and Resolution
  • Dealing with Difficult People
  • Managing Upwards
  • Workplace Stress Management
  • Working Effectively as Part of a Team
Day 10

Presentation Skills

  • Telephone Skills
  • Writing Skills
  • Email Etiquette
  • Presentation Skills
  • Review of the Week
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

KHDA
NASBA

In Association With

Options & Brochure
Related Categories
Office Administration

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Global Standards, Local Relevance

All Saudi GLOMACS training courses are developed in line with internationally recognised standards while remaining relevant to the professional expectations and working environments in Saudi Arabia.

This approach ensures participants benefit from globally benchmarked knowledge that can be applied effectively within Saudi-based roles, regional responsibilities, and international professional contexts.

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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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