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Management Performance Development using TQM Concepts

An Interactive 5-Day Training Course

Management Performance Development using TQM Concepts

New Approaches in a Rapidly Changing Environment

NASBA
Classroom Schedule
Date Venue Fees
28 Sep - 02 Oct 2026 Prague $ 5,950
21 - 25 Dec 2026 London $ 5,950

Course Summary

This highly participative, GLOMACS Management Performance Development using TQM Concepts practical training course will help you to benefit from the massive change affecting all organisational processes. In the last two years there have been unprecedented advances in Artificial Intelligence impacting on every area of work. Where and when we work has also changed beyond recognition, with one in five people working remotely, some in completely different time zones. One thing is for certain quality management has to change and evolve to meet and take advantage of these performance challenges.

Course Outline
Day 1

Getting to Grips with a Rapidly Changing Environment

  • Understanding the changing Quality and Productivity environment
  • Changes in strategy and your desired culture – group exercise
  • How to get strategy into action - new tools to use
  • How A.I. will change how we work and where we work – current trends
  • How to get the best from remote working – benefits for the organisation, employees and customers.
Day 2

Getting Results Through Others, Embedding a Quality Approach

  • Making performance appraisal a quality process: the 3 M approach. Measurable meaningful and motivational
  • The new key competencies to get results through other
  • New innovations A.I.  Video
  • What use is profiling in a quality environment? 
  • Review of case study and actions required
Day 3

Getting Rid of the Weakest Links

  • Quality approaches to all processes
  • Critical areas to look for, recruitment
  • How much does poor productivity cost – worked example
  • A fresh look at process re-engineering
  • A quality approach to Organisational Design
Day 4

Establishing the Work Ethic of Value

  • How the quality approach to value added works
  • Differences between Public and Private organisations approach.
  • Worked example – the HD department
  • Use of productivity dash boards – full worked example (The complete performance cycle A-Z)
  • Use of measurement tools such as employee satisfaction.
Day 5

Tools to Help

  • Use of SAP’s transforming strategy into action
  • Use of Objective setting – motivating employees, the new tool
  • Understanding key unit costs three critical formula
  • Beware of fads C- Suite and M Corp, various societies
  • Showing your value to the organisation and your plans
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers

Endorsed Education Provider

NASBA
Options & Brochure
Related Categories
Management & Leadership

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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